You need this if: You need help defining an operational vision and strategy, conducting an audit of current operational processes and working on recommend improvements.
Key activities conducted by consultant may include:
- Work closely with school leader and operations team to define an operational vision for the CMO that is aligned to its organizational strategy.
- Work closely with school leader and operations team to identify key metrics to track operational health of CMO and set goals for each metric.
- Conduct an audit of operational systems and processes to check for compliance against federal, state and local policies and review for effectiveness and efficiency.
- Recommend changes to operational systems and processes, including recommendations on which services to provide centrally, to ensure compliance, improve effectiveness, increase coordination and lower cost of delivery.
- Develop an operational policies handbook outlining all key policies and practices and train key staff on policies and practices.
- Identify operational risks and develop a contingency plan to help manage any unexpected operational challenges.
- Design a scorecard to track operational performance against goals on an ongoing basis.
- Document summarizing operational vision, key metrics and goals; results of audit and recommendations emerging from it
- Operational policy handbook
- Team training on operational policies and practices
- Contingency plan
- Scorecard for tracking operational performance